Pet owners can check-in from home, the parking lot or your lobby via mobile device or kiosk to add their name to your virtual queue. Automatically on check-in or after triage, they can receive an estimated treatment time for their pet so they know how long the wait will be.
While clients wait from home, their car, or elsewhere, keep them informed through every step of their visit via customized, automated SMS alerts and two-way texts from your staff. Grab their feedback afterwards with a quick automated follow-up text survey and encourage them to write your practice an online review.
Reduce contact and increase efficiency by prompting clients to register their pet’s information via mobile intake forms. Customize forms to cover your needs including gathering area of concern pictures, pet pictures for identification, and electronic signatures. On submission, forms are automatically sent straight to your staff.