WHY ER Express
How We’re Different
DIGITAL PATIENT QUEUING
The easy button for referring patients to your ED
Streamline communication and coordination between referring provider offices and the emergency department by using ER Passport, a secure, web-based patient referral system.
How it works
Save everyone time
Referring provider offices fill out the secure online referral form with relevant patient information and submit it to your ED.
Your ED receives timely referral information including chief complaint, diagnostic concerns and patient ETAs in an online queue manager.
Keep providers in the loop
ED staff marks the patient disposition status which auto-generates a notification back to the referring facility.
What you get
Secure referral form
Referring facilities access a convenient online form to communicate patient data.
An alternative to calling your busy ED.
Auto-populates with salient data about referring provider.
Hosted on a web address that is unique to your organization.
Your ED instantly receives information about patients and can better prepare for their arrival.
Preserves information about patients referred to your ED.
Triggers inbound alerts that can be routed to designated staff.
Upon disposition, auto-generates a notification back to referring facility.
Rollout support & training
ER Express is your partner in driving adoption among your referring provider community.
On-site assistance for your provider relations/liaisons.
On-site training for provider offices and ED staff.
Customized marketing collateral with your health system branding.
Commercially insured patients
Referral patients are admitted
Increase in referring facilities
Online referrals preserve patient information and provider notes for your ED even if the patient arrives after shift changes.
Increase provider satisfaction
Online referrals save providers the hassle of time-consuming phone calls and keep them in the loop regarding their patients’ status.
Prepare ahead of time
Your ED will be alerted to incoming referral patients’ ETAs and chief complaints and have access to the provider’s notes.
Drive quality volume
Increase convenience for referring providers and expand the number of patient referrals to your ED.
Increase patient satisfaction
Your staff is better informed about patients referred to your ED and can be expecting them when they present.
Providers and ED staff spend less time on the phone so they can use more of their time caring for their patients.
Easy and convenient
Referring providers have access to a simple referral form 24/7. Some really do call it “the easy button.”
Enrich payor mix
Expand sources of referrals such as such as PCPs, Urgent Cares, SNFs, and nursing homes, all of which deliver insured patients.
220 electronic referrals meant 220 phone calls my staff did not have to take.
Secure and encrypted
30-day readmit warnings
Free for referring providers
No hardware to install
No software to install
Free with Check-in Express
process for referring providers, patients, and your ED.
2971 Flowers Road South Suite 240, Atlanta, GA 30341
WHY ER EXPRESS
How We’re Different
Digital Patient Queuing
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