ONLINE REFERRALS

The easy button for referring patients to your ED

Streamline communication and coordination between referring provider offices and the emergency department by using ER Passport, a secure, web-based patient referral system.

online referrals from doctor notes to er passport form to the ed

How it works

1

Save everyone time

Referring provider offices fill out the secure online referral form with relevant patient information and submit it to your ED.

2

Expedite care

Your ED receives timely referral information including chief complaint, diagnostic concerns and patient ETAs in an online queue manager.

3

Keep providers in the loop

ED staff marks the patient disposition status which auto-generates a notification back to the referring facility.

What you get

Secure referral form

Referring facilities access a convenient online form to communicate patient data as an alternative to calling your busy ED.

Queue manager

Your ED instantly receives information about patients and can better prepare for their arrival.

Rollout support & training

ER Express is your partner in driving adoption among your referring provider community.

Have questions?

Tangible results

91% of referrals are commerically insured patients

Commercially insured patients

30% of online referral patients are admitted to the hospital

Referral patients are admitted

36% increase in referring facitlies when EDs use online referrals

Increase in referring facilities

Improve communication

Online referrals preserve patient information and provider notes for your ED even if the patient arrives after shift changes.

Increase provider satisfaction

Online referrals save providers the hassle of time-consuming phone calls and keep them in the loop regarding their patients’ status.

Prepare ahead of time

Your ED will be alerted to incoming referral patients’ ETAs and chief complaints and have access to the provider’s notes.

Drive quality volume

Increase convenience for referring providers and expand the number of patient referrals to your ED.

91% of referrals are commerically insured patients

Commercially insured patients

30% of online referral patients are admitted to the hospital

Referral patients are admitted

36% increase in referring facitlies when EDs use online referrals

Increase in referring facilities

Increase patient satisfaction

Your staff is better informed about patients referred to your ED and can be expecting them when they present.

Save time

Providers and ED staff spend less time on the phone so they can use more of their time caring for their patients.

Easy and convenient

Referring providers have access to a simple referral form 24/7. Some really do call it “the easy button.”

Enrich payor mix

Expand sources of referrals such as such as PCPs, Urgent Cares, SNFs, and nursing homes, all of which deliver insured patients.

"[ER Passport] is an amazing communication tool that can exponentially increase communication among healthcare providers, continuity of care, and patient satisfaction."

Steve Davidson  |  Interim Clinical Manager Emergency Care Center  Sarasota Memorial Hospital

A better process for referring providers, patients, and your ED.