About Us

We help healthcare systems provide a better patient experience

ER Express creates, delivers, and supports intuitive, cloud-based software to help emergency departments, urgent cares and veterinary facilities improve patient satisfaction, manage patient flow, and grow revenue by fostering communications and simplifying patient engagement.


The year Sahil Patel, CEO and cofounder, started ER Express


Healthcare facilities rely on ER Express' software to improve patient experience


Patients have checked in to their local ER or urgent care using online check-in

Who we are

ER Express is a team of bright, motivated, hard-working folks who strive to take friction out of the patient experience. Originally founded by an emergency medicine group to provide patients with an alternative to the crowded emergency waiting room, today we’ve expanded our horizons towards providing solutions for urgent cares, speciality clinics, animal hospitals, healthcare systems, stand-alone ERs and more.

What we do

We aim to advance the quality of emergency and urgent care by creating patient scheduling and queuing software applications that improve patient access, add convenience and transparency, and drive growth. Through our bespoke consumer marketing, innovative ideas, and communicative partnerships, we aspire to lead the industry in patient experience platforms.

How we work with you


We aren’t here to tell you what you need from us. Instead, we try to understand your challenges, goals, patients, and your staff to craft a tailored solution to meet those needs.


Access online training sessions, webinars, and an extensive help center in addition to friendly and responsive support throughout our partnership, no matter how big or small your organization is.


We provide you with real-time and monthly reports to give you with the insights you need to make more informed decisions.

[ER Express] is one of the most responsive, helpful, friendly teams we have worked with in a long time!

Monte Johnson | VP of Medical Affairs
St. Francis / Allina Health

Our clients

We partner with healthcare systems big and small to help them solve patient experience and patient flow challenges faced by their emergent and urgent care facilities.
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Career opportunities

Join our growing team in Atlanta.