DIGITAL INTAKE

Intake Express

Intake Express is a mobile-first pet registration solution that allows pet owners to complete intake and sign consent forms before their pet visit.

Reimagine Digital Intake

If you need to streamline your manual intake process and alleviate vet staff workload, our digital intake module, Intake Express, is the perfect solution. Not only can pet owners get started on their registration forms ahead of time, but they can do it remotely – via mobile-friendly digital forms. In turn, your vet staff can manage the intake process without having to handle paperwork, ID cards, or insurance cards.

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Take the Hassle Out of Registration

Make it convenient

With Intake Express, there’s no need for clipboards or kiosks. Your paper forms are converted to user-friendly digital forms and sent to pet owners personal mobile devices instead, giving them the easier, self-service options they want.

Reduce manual work, save time

Instead of deciphering poor handwriting and typing up, printing out, or scanning paperwork, IDs and insurance cards, free up your vet staff to focus on pet care and revenue-generating activities.

Improve client experience

With multiple clients able to fill out their forms simultaneously, lines and phone calls are greatly reduced and pets can be seen sooner. Vet staff are also able to devote more time to assisting those who need it.

How It Works

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Check in remotely

Clients enter your virtual waiting room through self-scheduling on your website or by signing in via text or QR code. Now Clients can wait where they want, either from home, in your lobby, or from their car.

Register on mobile device

They then fill out simple, intuitive digital forms on their phone with their information. Clients can provide history about their pets, upload images, and sign consent forms.

Sign and submit

When the forms are complete, all that’s needed is a digital signature. When the client is finished, then your vet staff will receive PDFs of the forms ready for download in the platform.

Plays Well With Others

Pair with Walk-in Express, our digital queuing service, for a streamlined experience that further creates a positive pet owner and vet staff experience.

Useful Features

Easy access

Pet owners simply text a custom code to gain access to the forms.

No login required

No need to create an account means more pet owners will register digitally.

Customizable

Digitize any intake form including registration, consent to treat, and release of information forms.

Electronic signatures

Need client consent? With the ability to sign electronically, it’s not a problem.

Insurance & ID upload

Update insurance and ID info without a scanner. It’s as simple as taking a mobile picture.

Two-way texting

Along with auto-text updates, vet staff may send customized messaging to clients.

Ditch the Paperwork

Learn more about how ER Express can support your Veterinary practice, ER, lab, imaging, testing facility, pharmacy, animal health, or outpatient clinic via paperless intake.