Online scheduling + Mobile queuing + contactless intake
Virtual Waiting
Maintain social distancing for your patients and staff via our online scheduling tool and automated queuing platform, combined with the efficiency of a paperless patient registration process that saves everyone time and reduces contact.
Create a contactless patient experience with a 3-in-1 approach
Need a better way to navigate the uncertainty and complications of the global pandemic? By combining our online scheduling, mobile patient queuing and digital patient intake services into one cohesive experience, we’re supporting urgent cares, labs, testing facilities, pharmacies, and outpatient clinics in creating a more efficient, low-contact experience for both patients and staff.
Urgent care Centers
Emergency rooms
Labs & Testing facilities
Pharmacies
Specialty clinics
How it works
Patients can opt to save their spot in your virtual queue via a scheduling widget on your website and do their waiting from home. They will receive instructions on what to do when they arrive via text message.
On arrival, both walk-in patients and patients who got in line online, sign in on their phones from their car, parking lot, or lobby. This lets staff know they’ve arrived, and for walk-in patients, this is their entry into your queue as an estimated treatment time is automatically assigned. Auto text alerts are sent out letting patients know about their wait status.
Once sign-in is complete, patients are prompted by a text link to complete your digitized, mobile-friendly registration, consent-to-treat, and other intake forms and submit from their phone while they wait. Staff then receive the forms ready for download and attached to each patient in the queue.
The benefits, broken down
Provide low-contact access
Attract new patients
Increase efficiency
Manage patient expectations
Reduce staff workload
Optimize throughput
Tools that keep your staff in control
Virtual waitlist
Patient intake forms
Patient notifications
On-demand reporting
Put the safety of your patients and staff first
-
-
2971 Flowers Road South Suite 240, Atlanta, GA 30341 -
678-329-9966 -
