Online scheduling + Mobile queuing + contactless intake
Maintain social distancing for your patients and staff via our online scheduling tool and automated queuing platform, combined with the efficiency of a paperless patient registration process that saves everyone time and reduces contact.
Need a better way to navigate the uncertainty and complications of the global pandemic? By combining our online scheduling, mobile patient queuing and digital patient intake services into one cohesive experience, we’re supporting urgent cares, labs, testing facilities, pharmacies, and outpatient clinics in creating a more efficient, low-contact experience for both patients and staff.
Patients can opt to save their spot in your virtual queue via a scheduling widget on your website and do their waiting from home. They will receive instructions on what to do when they arrive via text message.
On arrival, both walk-in patients and patients who got in line online, sign in on their phones from their car, parking lot, or lobby. This lets staff know they’ve arrived, and for walk-in patients, this is their entry into your queue as an estimated treatment time is automatically assigned. Auto text alerts are sent out letting patients know about their wait status.
Once sign-in is complete, patients are prompted by a text link to complete your digitized, mobile-friendly registration, consent-to-treat, and other intake forms and submit from their phone while they wait. Staff then receive the forms ready for download and attached to each patient in the queue.