Customer Stories

Dr. Ed Malcolm
ED Medical Director
Wellstar Fulton ED

What does success with ER Express look like?

Emergency departments and urgent cares from all over the US have partnered with ER Express to solve patient experience and throughput challenges. As a result they’ve grown their patient volume, referral volume, and payor mix while streamlining staff workflow, improving communication between staff, referring providers and patients, and balanced patient flow.

0%

patient satisfaction via online check-in

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of online check-in patients are new

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of online referral patients are commercially insured

Customer stories

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AEH Grand Rapids reduces call volume, speeds up throughput & improves client satisfaction

Animal Emergency and Trauma Center improves pet owner experience and drives online reviews

High-volume urgent care reduces throughput times and improves patient satisfaction

SMH Urgent Care mobile check in

Sarasota Memorial Urgent Care shifts patient volume to less busy clinics via online check-in

Online check-in helps load-balance patient arrival volume at MA-based urgent cares

Academic medical center urgent care reduced LWBS and decreased wait times

"ER Express is one of the most responsive, helpful, friendly teams we have worked with in a long time!"

Monte Johnson | VP of Medical Affairs
St. Francis / Allina Health

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