Give your low-acuity patients the opportunity to save time, wait remotely, and schedule their visit for a time that works best for them by using Check-in Express, a cloud-based online check-in tool that seamlessly integrates into your health system’s website.
1
Patients select a preferred time and location for their visit through your health system’s website.
2
Patients wait from the comfort of home and show up at their designated arrival time.
3
With easier access and the convenience of remote waiting, patients have a more positive visit.
"We have used several different check in systems and none of them have had the responsiveness, ability to customize, and availability of the implementation staff, training staff, and follow up of ER Express.”
Erik Soiferman
Founder & Owner | Liberty Urgent Care
Create a convenient and engaging online experience for your patients through our easy and quick to implement urgent care online check-in tools.
Keep in touch and manage expectations for patients after they check in with automated and two-way text alerts.
Automatically solicit feedback from patients post-discharge with a quick customizable text-based survey.
Your staff has easy access to a secure web-based control panel to track and manage incoming patient arrivals.
Patients who use online check-in enjoy the convenience of scheduling their visit and avoiding the waiting room.
Restrict check-ins during busier times to reduce surges. Shift volume to off-peak hours.
Draw incremental volume. 36% of patients say online check-in influenced which provider they chose.
77% of all online check-in patients have door-to-bed times of 20 minutes or less.
Convert website visitors into patients. 48% of visitors complete online check-in.
Draw patients to your locations with the most capacity in real-time.
Patients experience shorter wait times in your lobby when they can do more of their waiting at home.
Online check-in attracts a tech-savvy demographic with busy lifestyles looking for convenience.
"When people don’t feel good, they don’t want to sit around in a waiting room; it’s always more convenient to wait at home. So, [online check-in] is one of my favorite features...Again, [it's about] making it more accessible to consumers for when they need healthcare."
Lindsay Dossey
Director Marketing, Community Relations & Volunteer Services | Cullman Regional Medical Center
© 2021 ER Express. All rights reserved.
