A better patient experience
starts with the right tools
Get equipped with intuitive, cloud-based tools designed to increase patient accessibility and satisfaction while easing communication and streamlining workflow for healthcare staff.
Drive volume
Redirect patient flow
Online Check-in effectively differentiates your brand, attracting patients who value convenience and mobile accessibility. With the extra volume, your staff has the control to redirect it to less busy locations and times, easing low-acuity surges and decongesting the waiting room.
Learn moreProvide wait time transparency
Manage your reputationReduce wait time uncertainty by providing patients
real-time updates via a secure, in-lobby display board and
complementary sign-in kiosk. Follow up with automated
texts that gather patient feedback and encourage your
happiest patients to post Google reviews for your facility.
Streamline referrals to the ED
Increase quality volume
Spend less time on the phone and more time caring for patients using a simple, web-based patient referral form. Your referring partners will appreciate the convenience, sending more referrals your way, while your staff can better prepare for patient arrivals by having patient information preserved.
Learn moreImprove communication
Expedite patient care
Enjoy a smoother, cloud-based direct admission process
that allows your referring providers to see real-time bed
availability and securely submit forms. Automated alerts
and progress tracking improve communication so that
patients get the care they need sooner.
Patients have checked in
via ER Express
Healthcare facilities use ER Express tools
Patient satisfaction due to ER Express
Why ER Express?
A 100% white-labeled
patient experience
No “powered by” branding from us.
Just a seamless patient experience
customized exclusively for your
organization - the one your
patients know and trust.
Marketing support
included
We freely offer our marketing
expertise and best practices. We’ll
even customize an entire campaign
for you - all to ensure that you see
results.
On-site training by
practicing clinicians
We don’t leave you hanging.
Instead, we train on-site so you can
enjoy wider adoption among your
staff as they learn from peers in an
interactive format at your facility.
Join the hundreds of healthcare facilities using ER Express
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5665 New Northside Dr. Suite 540 Atlanta, GA 30328 -
678-329-9966 -
“I am always looking for ways to make our ED and UC the very best and [ER Express] will definitely move us in that direction.”
“…this has been the most organized, thorough, and greatest experience I’ve ever had from an implementation with a vendor. The customer service from [ER Express] has been outstanding…”
“Overall, we are very pleased with the success…our [urgent care] clinic has definitely experienced through this program.”