Intake Express

Intake Express is a mobile-first patient registration solution that allows patients to complete intake and sign consent forms before their visit.

Reimagine Patient Intake

If you need to streamline your manual intake process and alleviate staff workload, our digital patient intake module, Intake Express, is the perfect solution. Not only can patients get started on their registration forms ahead of time, but they can do it remotely – via mobile-friendly digital forms. In turn, your staff can manage the intake process without having to handle paperwork, ID cards, or insurance cards.

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Take the Hassle Out of Registration

Make it convenient

With Intake Express, there’s no need for clipboards or kiosks. Your paper forms are converted to user-friendly digital forms and sent to patients’ personal mobile devices instead, giving them the easier, self-service options they want.

Reduce manual work, save time

Instead of deciphering poor handwriting and typing up, printing out, or scanning paperwork, IDs and insurance cards, free up your staff to focus on patient care and revenue generating activities.

Improve patient experience

With multiple patients able to fill out their forms simultaneously, lines and phone calls are greatly reduced and patients can be seen sooner. Staff are also able to devote more time to assisting those who need it.

How It Works

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Check in remotely

Patients enter your virtual waiting room through self-scheduling on your website or by signing in via text or QR code. Now patients can wait where they want, either from home, in your lobby, or from their car.


Register on mobile device

They then fill out simple, intuitive digital forms on their phone with their information. Patients can also provide their insurance or ID card by taking a picture or uploading an image.


Sign and submit

When the forms are complete, all that’s needed is a digital signature. When the patient is finished, then your staff will receive PDFs of the forms ready for download in the platform.

Plays Well With Others

Pair with Walk-in Express, our digital patient queuing service, for a streamlined experience that further creates a positive patient and staff experience.

Useful Features

Easy access

Patients simply text a custom code to gain access to the forms.

No login required

No need to create an account means more patients will register digitally.


Digitize any intake form including registration, consent to treat, and release of information forms.

Electronic signatures

Need patient consent? With the ability to sign electronically, it’s not a problem.

Insurance & ID upload

Update insurance and ID info without a scanner. It’s as simple as taking a mobile picture.

Two-way texting

Along with auto-text updates, staff may send customized messaging to patients.

Ditch the Paperwork

Learn more about how ER Express can support your urgent care, ER, lab, imaging, testing facility, pharmacy, animal health, or outpatient clinic via paperless patient intake.