Customer Stories

Dr. Ed Malcolm
ED Medical Director
Wellstar Fulton ED

What does success with ER Express look like?

Emergency departments and urgent cares from all over the US have partnered with ER Express to solve patient experience and throughput challenges. As a result they’ve grown their patient volume, referral volume, and payor mix while streamlining staff workflow, improving communication between staff, referring providers and patients, and balanced patient flow.

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patient satisfaction via online check-in

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of online check-in patients are new

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of online referral patients are commercially insured

Customer stories

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Rhode Island urgent care’s 5-star online reviews skyrocket with Walk-in Express

CareWell’s bi-directional integration reduces staff workload & optimizes arrival times

Orange County ED increased patient volume 5% through online referrals

"ER Express is one of the most responsive, helpful, friendly teams we have worked with in a long time!"

Monte Johnson | VP of Medical Affairs
St. Francis / Allina Health

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