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  • (470) 283-7860

ER Express SMS terms of service

Text the hospital/clinic keyword to “34947″ to join ERx alerts. Message and data rates may apply. Message frequency varies. Text “HELP” for help. Text “STOP” to cancel.

When you opt-in to the service, we will send you:

  • A message to confirm your sign-up. 
  • Directions related to next steps for your visit.
  • Updates related to your visit.
  • Reminder alerts for your visit if you have scheduled it for a later time.
  • A feedback survey once your visit is complete.

You can cancel this service at any time. Just text “STOP” to “34947″. After you send the message “STOP” to us, we will send you a reply message to confirm that you have been unsubscribed. After this, you will no longer receive messages from us.

If you want to join again, just sign up as you did the first time and we will start sending messages to you again.

If at any time you forget what keywords are supported, just text “HELP” to “34947″. After you send the message “HELP” to us, we will respond with instructions on how to use our service as well as how to unsubscribe.

Participating carriers: AT&T, Verizon Wireless, Sprint, T-Mobile, U.S. Cellular, Boost Mobile, MetroPCS, Virgin Mobile, Alaska Communications Systems (ACS), Appalachian Wireless (EKN), Bluegrass Cellular, Cellular One of East Central, IL (ECIT), Cellular One of Northeast Pennsylvania, Cricket, Coral Wireless (Mobi PCS), COX, Cross, Element Mobile (Flat Wireless), Epic Touch (Elkhart Telephone), GCI, Golden State, Hawkeye (Chat Mobility), Hawkeye (NW Missouri), Illinois Valley Cellular, Inland Cellular, iWireless (Iowa Wireless), Keystone Wireless (Immix Wireless/PC Man), Mosaic (Consolidated or CTC Telecom), Nex-Tech Wireless, NTelos, Panhandle Communications, Pioneer, Plateau (Texas RSA 3 Ltd), Revol, RINA, Simmetry (TMP Corporation), Thumb Cellular, Union Wireless, United Wireless, Viaero Wireless, and West Central (WCC or 5 Star Wireless).

Carriers are not liable for delayed or undelivered messages.

For all questions about the services provided by this short code, please email help@erexpress.com.

If you have any questions regarding privacy, please see our privacy policy.


Last updated 01/26/2023

  • erx-logo-white-icon
  • Location
    10275 W Higgins Rd
    Suite 250
    Rosemont, IL 60018
  • Phone Number
    (470) 283-7860
  • Email
    info@erexpress.com
  • WHY ER EXPRESS
  • SOLUTIONS
  • Virtual Waiting
  • Digital Patient Intake
  • Online Check-in
  • Digital Patient Queuing
  • Online Referrals
  • About Us
  • About Us
  • Customer Stories
  • Resources
  • Contact Us
  • Request Demo
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