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  • Solutions  
    • Virtual Waiting
    • Digital Intake
    • Online Check-in
    • DIGITAL QUEUING
    • Online Referrals
  • BY Facility  
    • Urgent Cares
    • Emergency Departments
    • Animal Health
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Menu
  • WHY ER Express
  • Solutions  
    • Virtual Waiting
    • Digital Intake
    • Online Check-in
    • DIGITAL QUEUING
    • Online Referrals
  • BY Facility  
    • Urgent Cares
    • Emergency Departments
    • Animal Health
  • About Us  
    • About Us
    • Customer Stories
    • Resources
Contact Us
Menu
  • WHY ER Express
  • Solutions  
    • Virtual Waiting
    • Digital Intake
    • Online Check-in
    • DIGITAL QUEUING
    • Online Referrals
  • BY Facility  
    • Urgent Cares
    • Emergency Departments
    • Animal Health
  • About Us  
    • About Us
    • Customer Stories
    • Resources

ER Express SMS terms of service

Text the hospital/clinic keyword to “34947″ to join ERx alerts. Message and data rates may apply. Message frequency varies. Text “HELP” for help. Text “STOP” to cancel.

When you opt-in to the service, we will send you:

  • A message to confirm your sign-up. 
  • Directions related to next steps for your visit.
  • Updates related to your visit.
  • Reminder alerts for your visit if you have scheduled it for a later time.
  • A feedback survey once your visit is complete.

You can cancel this service at any time. Just text “STOP” to “34947″. After you send the message “STOP” to us, we will send you a reply message to confirm that you have been unsubscribed. After this, you will no longer receive messages from us.

If you want to join again, just sign up as you did the first time and we will start sending messages to you again.

If at any time you forget what keywords are supported, just text “HELP” to “34947″. After you send the message “HELP” to us, we will respond with instructions on how to use our service as well as how to unsubscribe.

Participating carriers: AT&T, Verizon Wireless, Sprint, T-Mobile, U.S. Cellular, Boost Mobile, MetroPCS, Virgin Mobile, Alaska Communications Systems (ACS), Appalachian Wireless (EKN), Bluegrass Cellular, Cellular One of East Central, IL (ECIT), Cellular One of Northeast Pennsylvania, Cricket, Coral Wireless (Mobi PCS), COX, Cross, Element Mobile (Flat Wireless), Epic Touch (Elkhart Telephone), GCI, Golden State, Hawkeye (Chat Mobility), Hawkeye (NW Missouri), Illinois Valley Cellular, Inland Cellular, iWireless (Iowa Wireless), Keystone Wireless (Immix Wireless/PC Man), Mosaic (Consolidated or CTC Telecom), Nex-Tech Wireless, NTelos, Panhandle Communications, Pioneer, Plateau (Texas RSA 3 Ltd), Revol, RINA, Simmetry (TMP Corporation), Thumb Cellular, Union Wireless, United Wireless, Viaero Wireless, and West Central (WCC or 5 Star Wireless).

Carriers are not liable for delayed or undelivered messages.

For all questions about the services provided by this short code, please email help@erexpress.com.

If you have any questions regarding privacy, please see our privacy policy.


Last updated 01/26/2023

Now Integrated with ezyVet!

We are excited to announce that ER Express is now fully integrated with ezyVet! This powerful collaboration streamlines your practice management by seamlessly connecting ER Express’s online check-in and digital intake tools with ezyVet’s comprehensive veterinary software. Request a demo today to see how this integration can elevate your clinic’s efficiency and enhance the overall experience for your staff and clients.

see how it works

Tips to Save a Full-Time Employee and Boost Efficiency. Download your guide today!

Enter your name and email below to discover how you can meet a growing demand and improve pet owner satisfaction.

ER Express logo
  • 2429 Military Road, Suite 300,
    Niagara Falls, NY 14304
  • (470) 283-7860
  • info@erexpress.com

WHY ER EXPRESS

SOLUTIONS

  • Virtual Waiting
  • Digital Intake
  • Online Check-in
  • Digital Queuing
  • Online Referrals

by facility

  • Animal Health
  • Emergency Departments
  • Urgent Cares

About Us

  • About Us
  • Customer Stories
  • Resources
REQUEST DEMO
CONTACT US
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