Headquartered in Atlanta, GA, ER Express is a privately held company that allows patients to compare emergency room wait times at nearby hospitals and bypass a hospital’s ER waiting room through an online reservation system.
ER Express was founded by an emergency medicine group to provide patients with an alternative to the crowded ER waiting room. Over the last decade, the number of visits to emergency departments has increased by 32% and is expected to double over the next ten years. Concurrently, the number of Emergency Departments has decreased by 4.6%, leading to average wait times of nearly four hours.
With ER Express, patients simply enter their zip code and a preferred radius and are given a list of nearby hospitals. If a hospital is affiliated with ER Express, the patient can view real time wait times and then reserve their place in line. Rather than spend hours awaiting treatment in a crowded waiting room, patients can wait in the comfort of their own homes.
ER Express is not to be used for life threatening conditions. If you experience life-threatening conditions, do NOT make or wait for a reservation; instead, call 911 or go to the nearest ER immediately. What does this mean?