Make health care visits convenient and efficient for your clients, patients and staff. Our Virtual Waiting Room platform enables clients or patients to secure their place in line via mobile phone or computer, and gives staff access to intake information right when they need it.
All clients or patients check-in through your website or upon arrival from their phone (or lobby kiosk) via text link and are automatically assigned a projected treatment time.
To stay in the loop, clients or patients receive automated text alerts with status updates. A waiting room status monitor displays place in line, projected treatment time, and status updates.
After their visit, clients and patients can receive a quick text-based feedback survey to rate their experience.
Keep everyone safe by moving the check in and intake process to personal devices so that waiting can be done outside of the clinic.
Instead of being tied up on the phone or dealing with paperwork, free up your staff to focus on your clients or patients.
Automatically send text updates to keep clients and patients in the loop. Additionally, use built-in two-way texting to send individual SMS messages.
Virtual waiting and digital intake add convenience, save time, and shorten wait times – all perks that make your clients and patients happier.
Communicate with, view, and control the flow of both walk-in and online patients in one place
Download submitted PDF files of the digital forms completed on their phone
Auto text clients or patients ready-to-treat, wait time delay, post-dispo survey, and customized messages
Access real-time, custom reports showcasing volume, visit types, feedback, ratings & more