Using our online check-in tool, block off times when the ED is most busy, while opening up slots when you have more capacity to handle lower-acuity patients. They can then get in line online and wait remotely, de-congesting the waiting room and creating a better patient experience overall.
Streamline communication and coordination between referring provider offices and the emergency department by using ER Passport, a secure, web-based patient referral system. No more phone calls, just a simple and secure online former providers to fill out and submit so your staff has the patient’s details on-hand in our queue manager.
Send automated texts to online check-in patients through every step of their visit. Afterwards grab their feedback with a quick automated follow-up text survey and encourage them to write your ED an online review. For referring providers, as soon as you disposition patients, they’ll receive an email with their patient’s disposition status.