ER Passport is a secure online referral system that offers you a quick and convenient way to easily refer your patients to the ED without having to pick up the phone. Simply fill out an online form with the relevant referral information and submit. The receiving ED will be informed of your patient’s referral immediately.
1. Bookmark the ER Passport URL
Input the ER Passport URL that the ED provides you into your browser search bar and save it as a bookmark so you can easily revist this page any time you need to refer a patient.
More info on saving bookmarks by browser:
2. Add your patient’s information
The first page of the ER Passport form should be completed with the patient’s basic demographic information including:
3. Add the visit information
The second page of the ER Passport form should be completed with the patient’s visit information including:
3. Add the referral information
The third and final page of the ER Passport should be completed with the referring clinic information including:
On submission, you’ll be directed to a confirmation page showing a few details of the referral you just made including:
You have two options at this point:
No, ER Passport is a free service for you and your patients.
Yes, ER Passport uses Secure Sockets Layer (SSL) to protect your patients’ data and is stored in an encrypted database.
No, there is not a guarantee. However your patient should be seen faster because the ER staff can better prepare for their arrival.
You will receive a text and an email informing you that a patient you sent today was either discharged, admitted, or a no-show.
For privacy reasons, the system doesn’t include any protected health information (PHI) in emails or text messages.
Yes, the ER Passport form is mobile-friendly.
ER Passport is never mandatory. It helps improve communication between your clinic and the ER while giving patients a better experience. We strongly recommend using ER Passport even if the patient is arriving via ambulance. You may even indicate this on the online form.
This page was more than likely provided to you by a physician liaison or another staff member at the receiving ED. Please contact this person if you have any questions regarding ER Passport.