Manage Your Client or Patient Experience

Our virtual waitlist software enables health systems to improve the client and patient experience through convenient communication and intake tools that help manage expectations.

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Convenience for all types of care

ANIMAL HOSPITALS

URGENT CARE
CENTERS

EMERGENCY
ROOMS

LABS & TESTING
FACILITIES

PHARMACIES

SPECIALTY
CLINICS

Multiple touchpoints
One system

Contactless mobile sign-in

  • Eliminate extra paperwork for patients and staff by digitizing the sign-in process.
  • Compile data from both walk-in and online check-in patients in one queue.
  • Automatically assign patients a projected treatment time once the sign-in form is submitted.
Digital queuing lobby options

Optional lobby components

  • Use our digital display board to show current place in line. Treatment times and status updates update in real-time.
  • Allow clients or patients to sign in via lobby kiosk to get in the digital queue and receive an estimated treatment time.
  • Additionally, for patients who are unable to sign in via kiosk or mobile device, staff can quickly add patients to the queue via our "easy add" button.

Automated text communication

  • Automatically send SMS updates to notifying them of their place in line and any updates to their wait time.
  • Enable two-way texting to send and receive text messages to and from patients while they wait.
  • Post-discharge, collect patient responses via custom survey and prompt patients to share their feedback online, building up your reputation online.

Big wins for people and pets

Create a contactless experience

Keep everyone safe by moving the check in and intake process to personal devices so that waiting can be done outside of the clinic.

Reduce phone calls & save time

Instead of being tied up on the phone or dealing with paperwork, free up your staff to focus on your clients or patients.

Automate communication

Automatically send text updates to keep clients and patients in the loop. Additionally, use built-in two-way texting to send individual SMS messages.

Improve the experience

Virtual waiting and digital intake add convenience, save time, and shorten wait times – all perks that make your clients and patients happier.

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"Our marketing team monitors online reviews closely. Your system has certainly had an impact on making sure our Google rating is 5-star."

Lindsey Dossey | VP of Marketing
Cullman Regional Urgent Care

LEARN MORE BY SCHEDULING A DEMO