ER Express, a leading provider of innovative digital intake solutions is pleased to announce a strategic partnership with ezyVet powered by IDEXX, a global leader in cloud-based veterinary practice software. This collaboration aims to revolutionize the veterinary care industry by combining ER Express’s waitlist technology with ezyVet’s comprehensive practice management solutions.

The partnership between ER Express and ezyVet represents a significant step forward in streamlining and enhancing the efficiency of veterinary care. By integrating ER Express’s patient flow optimization tools and ezyVet’s advanced practice management software, veterinary clinics, and emergency hospitals will experience a seamless and integrated workflow from appointment scheduling to patient care and beyond.

Tyler Ulietti, Hospital Operations Coordinator at Charleston Veterinary Referral Center, shared his enthusiasm for the integration: 

“The integration will help to take work off our front of house staff by allowing clients registering through ER Express to be placed on our hospital’s Triage section of our ezyVet calendar automatically. This will mimic how we currently handle incoming triages with the added benefit of requiring no manual input from staff aside from any changes that may need to be made. Having experienced how smoothly ER Express reads and writes information to and from ezyVet, I am very confident that clients will find the process extremely intuitive.”

Key benefits of this partnership include:

Efficient Scheduling: The integration of ER Express’s scheduling system with ezyVet’s platform ensures a smooth and efficient appointment booking process, reducing wait times and enhancing overall client experience.

Streamlined Patient Flow: The combined capabilities of ER Express and ezyVet enable veterinary clinics to optimize patient flow, providing a more organized and efficient environment for both staff and clients.

Enhanced Communication: The partnership empowers veterinary professionals to communicate effectively with clients, colleagues, and support staff through integrated messaging features, improving collaboration and patient care coordination.

Minimize Staff Burden: Seamless integration between ER Express and ezyVet allows for easy access to patient records, treatment plans, and other critical information, ensuring that veterinary professionals have the necessary data to deliver high-quality care.

Advanced Reporting and Analytics: The joint solution offers robust reporting and analytics tools, enabling clinics to gain valuable business insights, make data-driven decisions, and continually improve their services.

This strategic partnership marks a significant milestone in the veterinary care industry, offering a comprehensive solution that addresses the evolving needs of modern veterinary practices. Both ER Express and ezyVet look forward to jointly contributing to the success and growth of veterinary practices.

For more information about ER Express and ezyVet, please watch the integration demo here or visit https://www.ezyvet.com/.